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Terms & Conditions

Last updated: January 2025

1. Services

MarkMyCash provides technology services including software development, web design, hosting, OJS customization, server maintenance, and related services as described on our website and agreed in individual project proposals.

2. Project Agreements

All projects are governed by a written proposal or scope document agreed upon before work begins. Changes to scope during a project may be subject to additional charges, communicated in writing before implementation.

3. Payment Terms

Standard payment structure: 40% advance before work begins, 40% at mid-project milestone, 20% on final delivery. Hosting and support plans are billed monthly or annually in advance. All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

4. Refund Policy

Advance payments are non-refundable once work has commenced. If MarkMyCash fails to deliver the agreed scope, we will either complete the outstanding work or issue a partial refund proportional to the undelivered work, at our discretion.

5. Intellectual Property

On receipt of full payment, the client owns all custom code and designs produced for their project. MarkMyCash retains the right to use the project as a portfolio reference unless the client requests otherwise in writing.

6. Hosting & Uptime

We guarantee 99.9% uptime on VPS and dedicated hosting plans. Scheduled maintenance windows are notified 48 hours in advance. SLA credits apply for verified downtime exceeding the guarantee.

7. Limitation of Liability

MarkMyCash's total liability for any claim shall not exceed the total fees paid by the client in the three months preceding the claim. We are not liable for indirect or consequential damages.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.

9. Contact

For questions about these terms: support@markmycash.com